Affected by Covid-19, there will be some delay in the delivery.
Shipping Methods and Charges
- Standard Shipping
- Expedited Shipping (including DHL / FedEx / UPS.)
For standard shipping, then the shipping fee depends on the value of your orders.
Free standard shipping is offered when your order is over USD$200.
Estimated Shipping Time:
- Expedited Shipping: 5-7 working days
- Standard Shipping (Registered Mail): 15-25 working days
* These are estimated delivery times only, SDEER can not guarantee an exact delivery time.
* The estimated delivery time may be longer if any battery included in your order.
* Affected by Covid-19, there may be some delay in the delivery.
* We accept no responsibilities and liabilities for delay in shipping time as this is beyond our control.
* Any problem about shipping info of your order, please contact Customer Support.
More Info requried
- Taiwan or Hongkong: please fill the your address and name in Chinese.
- South Korea: please provide your personal clearance code. If you do not have it, please apply it from this website:
- Brazil: please provide your tax number(CPF) in your address.
How To Track My Parcel
We provide trackable shipping service to most of the package. We will send you e-mail to follow up your package.
Shipments will be sent to the address entered on our web page during checkout. We cannot be held responsible if the incorrect shipping address is entered by the customer during checkout. We can only modify a wrong address if customer contacts us before the package is marked as shipped.
We cannot change shipping addresses after the order has been shipped, as the address information you enter is used as part of the fraud checks and fraud prevention. If additional fees are required to re-ship packages due to address errors, those fees may be passed on to the customer.
Damaged box or incorrect item(s)
If you receive damaged or incorrect item(s), contact Customer Support in 5 business days with receipt of your shipment to make the necessary corrections.
* All duties and taxes are the responsibility of the customer.