Return&Exchange Policy
Return Terms
- We're bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 14 days of receipt for most items in new condition .
- Please contact Customer Service on our site, indicating the item(s) you would like to return and the reason.
- After receiving Return Instructions from us, please package up the item(s) to be returned with the original packing and original labels
- Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.
- Drop off your package at the local post office.
- Most returns are processed within 5 business days after we receive your package. We will refund the money back to Paypal or credit card depends on your payment method.
- Our return shipping address is Paris, Hongkong and China
- We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.
Note: The original shipping fee is non-refundable.
Return Address
Please contact our Customer Service([email protected]) if you wish to return any items.The specific return address will be provided by mail after you submit the return request. We currently have warehouses in Paris,Hongkong and China.
Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.
----